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Privacy Policy

Privacy Policy & Cookie Notice

Last Updated: December 28, 2025 Effective Date: December 28, 2025

1. Introduction

Welcome to Manjoorans Academy Pvt Ltd (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services, including Study Abroad Counseling, Language Training (IELTS/OET), and Global Recruitment Services.

We act as a Data Controller under the General Data Protection Regulation (GDPR) and a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (India).

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

A. Personal Information

We collect the following categories of personal data:

  • Identity Data: Name, date of birth, gender, marital status, passport number, and photographs.

  • Contact Data: Email address, phone number, mailing address, and permanent address.

  • Professional Data: CV/Resume, employment history, job titles, professional references, and qualifications.

  • Educational Data: Academic transcripts, degree certificates, and language test scores (IELTS/OET/PTE).

B. Sensitive Personal Information

In specific circumstances necessary for our services (e.g., Visa processing or Job Placement), we may collect:

 

  • Immigration Data: Copies of passports, visas, and national ID cards.

     

  • Financial Data: Bank statements (strictly for visa “proof of funds” or fee processing). We do not store credit card numbers.

     

  • Health Data: Medical records or vaccination status (only if required for visa clearance or occupational health checks).

C. Automatically Collected Data

When you visit our website, our servers automatically collect:

  • Technical Data: IP address, browser type, operating system, device name, and country location.

  • Usage Data: Pages visited, time spent on pages, and clickstream data.

3. How We Use Your Information

We use your personal information for the following legitimate business purposes:

  1. Service Delivery: To process your application for university admissions or job placements abroad.

  2. Contractual Obligations: To fulfill the terms of our agreement with you (e.g., sending your CV to an employer).

  3. Communication: To send you administrative information, interview schedules, and service updates.

  4. Legal Compliance: To comply with applicable laws, such as tax regulations and Ministry of External Affairs (MEA) emigration checks.

  5. Marketing: To send you information about new courses or job openings (only with your consent).

4. International Data Transfers

As a global agency, your information will be transferred to, stored, and processed in countries other than your own.

  • Destinations: We may transfer your data to universities, employers, and government immigration authorities in the United Kingdom, Canada, Australia, New Zealand, Germany, Ireland, USA, and the UAE.

  • Legal Basis for Transfer:

    • For EEA/UK Residents: We transfer data under Article 49 of the GDPR (Derogations), specifically because the transfer is necessary for the performance of a contract between you and us (i.e., to secure your job or admission).

    • For Indian Residents: We comply with the cross-border transfer guidelines of the DPDP Act 2023.

5. Disclosure of Your Information

We may share your information with:

  • Prospective Employers & Universities: For the purpose of recruitment or admission.

  • Service Providers: Third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and hosting services.

  • Legal Authorities: Embassies, High Commissions, and law enforcement agencies if required by law.

We do not sell your personal information to third-party advertisers.

6. Your Data Rights (Global)

Depending on your location, you have the following rights:

A. General Rights (GDPR & DPDP)

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Correction: You can request that we correct inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): You can ask us to delete your personal information, subject to our legal retention obligations.

  • Right to Withdraw Consent: You may withdraw your consent for data processing at any time.

B. California Privacy Rights (CCPA/CPRA)

If you are a resident of California:

  • Right to Know: You may request details about the categories of personal information we have collected and shared.

  • Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at privacy@manjoorans.com.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Candidate Data: Retained for 2 years after your last interaction, to assist with future placement opportunities.

  • Student Data: Retained for the duration of your course plus 3 years for alumni and compliance purposes.

  • Financial Records: Retained for 7 years as required by tax laws.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. This includes SSL encryption for data in transit and restricted access protocols for our internal databases. However, please be aware that no electronic transmission over the internet is 100% secure.

9. Recruitment Scam Warning

Manjoorans Academy Pvt Ltd will NEVER ask candidates for payment in exchange for a job offer letter. We do not use free email services (like Gmail or Hotmail) for official job offers. If you receive a suspicious communication asking for money, please report it to us immediately.

10. Cookie Policy

This section explains how we use cookies and similar technologies.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow the website to remember your actions and preferences over a period of time.

Types of Cookies We Use

  1. Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas. These cannot be switched off.

  2. Performance & Analytics Cookies: These cookies collect information about how you use our website (e.g., which pages you visit most often). We use Google Analytics to help us improve the site.

  3. Functional Cookies: These allow the website to remember choices you make (such as your preferred language or region) to provide enhanced features.

  4. Targeting & Advertising Cookies: These track your browsing habits to enable us to show advertising which is more likely to be of interest to you. We may use pixels from Facebook and LinkedIn.

How to Manage Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

11. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data rights, please contact our Data Protection Officer:

Manjoorans Academy Pvt Ltd Kanjikuzhi, Kottayam Kerala, India – 686004 Phone: +91-0000000000 Email: privacy@manjoorans.com